Katy ISD Report Cards are now Available!
Reminder! Secondary and Elementary students’ report cards are official and electronically viewable in the Home Access Center (HAC). Should you need assistance in accessing an electronic grade notification, please contact the Parent and Student Technology Support Center.
Parent & Student Tech Support
​Katy ISD has a new Technology ticketing system for Parents & Students. This support request​ form is now closed.
All active, submitted requests from this form will be addressed, so you do not need ​to resubmi​t.
​Parent/Student KISD Technology Resources & Support:
www.katyisd.org/dept /technology/PTH/Page s/default.aspx
Further Assistance:
Non-Technology questions should be directed to student campuses.
For KIS​D USERNAME​ and PASSWORD assistance, please visit our Password Self Service​ tool
passwordreset.katyis d.org/idp/AuthnEngin e#/authn to retrieve a username and/​or update a password.​​
If the issue is with CANVAS, log​in to CANVAS (via MyKaty Cloud)​​ and click the question mark i​n the left navigation section​ to submit a help request.
If you still need other technology assistance, please follow the directions linked below to enter a new support ​request into the KISD Technology ​ticketing system.
Parent Tech Support​ Guide:
www.katyisd.org/dept /technology/PTH/Docu ments/Parent_Tech_Su pport_Guide.pdf
Student Tech Support Guide​:
www.katyisd.org/dept /technology/PTH/Docu ments/Student_Tech_S upport_Guide.pd
Parent Tech Support​ operates 6:30 AM - 4:30 PM Monday – Friday​, excluding holidays.
​​Parent Tech Support: 281-396-7400 (info line only)​​​